Insights

Insights to Make Memorable Customer Experiences

Get the latest strategies, trends, and real-world insights to improve every customer interaction.

2 August 2022

What is Digital Transformation?

Digital transformation is essential in enabling your business to achieve its goals. Click to learn how to grow your business through this transformation.

24 July 2022

Digital Trust: Paving the Way for Digital Transformation in the Banking Sector

Digital trust solutions allow banks to provide a fully digitized banking experience while securing clients’ data and maintaining trusted experiences. Learn more.

20 November 2021

Benefits of Converting Your Documents to Digital

Many organizations of all kinds require the storage of hundreds, if not thousands, of documents and data. It comes as no surprise that businesses that rely largely on paper were brought to a standstill – if not completely halted – during the epidemic. Maintaining paper files may be a significant challenge for individuals who must update, search for, and work with physical papers on a daily basis.

5 November 2021

Digital Trust Solutions in the Telecom Industry

Many commercial and social activities have shifted to the internet, and consumers are utilizing their mobile devices replacing numerous physical touchpoints with digital alternatives. One of the most recent innovations is a digitally aided KYC process, which enables businesses in streamlining the process. Several firms have adopted KYC (Know Your Customer) as a goal to identify their customers and prevent potential risks in the absence of formal identification verification. Mobile Network Operators (MNOs) share the same goals of meeting the requirements of their digitally savvy users. To be competitive, telecom service providers must carve out a niche in the market and develop a system that offers a completely digital experience.

29 October 2021

Strategic Partnership with PaySky

EDC is proud to announce our partnership with PaySKY Solutions, the leading digital payments solutions provider in the Middle East & Africa region. The strategic partnership will combine EDC’s standing as a market leader in providing digital solutions and PaySky’s next generation digital payment solutions. Furthermore, the partnership will work towards achieving UAE's vision of not only empowering digital services provision but also moving towards cashless economy proliferation to a variety of sectors such as financial institutions, telecom operators, government organizations & fintechs.

24 October 2021

Biometric Cards Over Forgettable PIN Codes

About 1/3 of the online transactions are dropped because of forgotten passwords, according to a Mastercard Market Intelligent Report. Forgetting passwords is a worry of the past as the future is biometrics. It is well-known that a fingerprint is unique to every individual; and that, no two people share the same fingerprint. Unlocking smartphones using fingerprint without having to remember passwords is effortless.

4 October 2021

Conversational ai in Health Care

With the lockdown and restrictions in place due to the COVID-19 pandemic, many people found it difficult to meet their doctors or have appointments scheduled. This forced patients to contact their physicians, therapists, and pharmacists remotely via messaging platforms as healthcare facilities were inundated with COVID cases. Moreover, people with pre-existing health conditions were designated in the high-risk category for COVID19 susceptibility. Hence, such patients had to adopt to messaging platforms for their physician-patient consultations.

20 September 2021

Make to Print: You Demand! We Deliver!

EDC Print Solutions promises to deliver all your print needs. Whether it is customised printing or packaging solutions, your ideas matter. Our digital print solutions, packaging, design and distribution capabilities have stood the test of time since 2002.

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