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18 September 2022
Your Guide to Customer Communication Management
Learn about customer communication management (CCM), it's definition and how it contributes to business success. Discover more with EDC’s CCM solution.
Digital Printing: What Is It and How It Benefits Businesses?
Digital printing helps businesses achieve their printed marketing goals with high-quality printed products. Learn more about digital printing and its advantages.
Digital transformation is essential in enabling your business to achieve its goals. Click to learn how to grow your business through this transformation.
Digital Trust: Paving the Way for Digital Transformation in the Banking Sector
Digital trust solutions allow banks to provide a fully digitized banking experience while securing clients’ data and maintaining trusted experiences. Learn more.
Many organizations of all kinds require the storage of hundreds, if not thousands, of documents and data. It comes as no surprise that businesses that rely largely on paper were brought to a standstill – if not completely halted – during the epidemic. Maintaining paper files may be a significant challenge for individuals who must update, search for, and work with physical papers on a daily basis.
Many commercial and social activities have shifted to the internet, and consumers are utilizing their mobile devices replacing numerous physical touchpoints with digital alternatives. One of the most recent innovations is a digitally aided KYC process, which enables businesses in streamlining the process. Several firms have adopted KYC (Know Your Customer) as a goal to identify their customers and prevent potential risks in the absence of formal identification verification. Mobile Network Operators (MNOs) share the same goals of meeting the requirements of their digitally savvy users. To be competitive, telecom service providers must carve out a niche in the market and develop a system that offers a completely digital experience.