Insights

Insights to Make Memorable Customer Experiences

Get the latest strategies, trends, and real-world insights to improve every customer interaction.

11 April 2018

7 Steps to Implement New Technology

We often make smart decision of choosing technology to relish the advantages and to gain an edge over competitors, but we get disappointed amidst if we try to install a technology by ourselves and fail in doing so. A new technology set up could be very smooth and straightforward when completed within the circumspection of a skillful technology professional specialized in the technology to be implemented.

1 April 2018

Things to remember to securely destroy a credit/ debit card

In the generation of increasing identity theft, one has to be very careful while disposing an old credit card. If not destroyed properly, it can practically be like handing your card information to someone on a plate. Taking a few half-hearted swipes with the scissors to your old credit cards just won't cut it anymore. Dumpster divers intent on looking for account numbers do not need much -- experts say even shredded cards can be pieced together by an earnest thief.

25 March 2018

10 Things To Keep Your Data Safe Online

The internet has evolved with cheaper devices & fast access, but risks remain. Here are 10 tips to keep your data safe online.

20 March 2018

Digital Printing Versus Offset Printing

The two commonly used print techniques existing are digital printing and offset printing. Though their significances differ diametrically, each has its own place in the duplication world of paper. Each can be chosen to meet your needs at different times and for different projects.

11 March 2018

How HTML 5 Technology Has Revolutionized The Customer Communication?

HTML 5 is the latest version of the hyper-text markup language used to build websites. While it offers many of the same features as previous versions, there are several new features that opened up the world of opportunities. It comes with a lot of built in features to support cross – platform mobile apps, which is the why, it is a preferred language in the web development horizon. If you're still on the fence, check out some of the top benefits of HTML5 listed below.

17 February 2018

8 Reasons why organizations benefit from Outsourcing?

Outsourcing partner, the company generally, in orders to conserve the resources used to manage these tasks; you can outsource certain tasks to the business. Increase the profitability of your business with the right service provider, you should be able to improve the management of these tasks can be outsourced to specialists. One area that is growing in popularity, the technology outsourcing service provider can be maintained outside the internal network.

7 February 2018

Know what Software As a Service (SaaS) is

As per Wikipedia, "SaaS" could be defined as a software delivery model in which software and its associated data are hosted centrally (typically in the Internet cloud) and are accessed by users using a thin client, normally a web browser over the Internet.

31 January 2018

Dos and Dont's to use your Credit Card safely

It is important to learn how to use a credit card safely because credit card usage is very common and convenient. If the user is responsible and is careful about how the credit card is used he can save himself a lot of misery and control card misuse.

Attracting

Onboarding

Communication

Service

Retention

Banking and Financial Services

Government and Public Services

Telecomunications

Healthcare

Logistics

Retail

Real Estate

Solutions

Digital Trust

Digital Onboarding

eKYC

eKYB

Physical Onboarding

Assisted KYC

PSV (Physical Site Verification)

Customer Communication and Engagement

Conversational AI and Chatbots

Customer Communication Management CCM

Digital Transformation

Digital Journeys

Intelligent Document Processing

Document Management and Services

Special Projects

Fulfillment

Card Solutions

Print Solutions

Case Studies

About EDC

Leadership Team

Our Story

Our Clients

Why EDC?

Our Partners