What Are Smart Cards? Their Definition, Types & Benefits

The power of the computer is encapsulated in a plastic card. This is how some technology experts will sum up the concept of smart cards. So, what are smart cards, what are their types, and how do they work?


What Are Smart Cards? 

Smart cards are cards made from metal or plastic, usually polyvinyl chloride (PVC), with an integrated microprocessor and memory chip that acts as a security token that uses encryption technology.


Smart cards are meant to store and process data as they have their own operating system. Many of us are familiar with smart cards; payment cards, smart IDs, and smart health cards are all types of smart cards used in everyday life. 


Smart card technology has many benefits. They provide higher security than magnetic strip cards because with the microprocessor there is no need to connect to a separate data processing centre. They also provide more space to store valuable data with the guarantee the data is protected against tampering and unauthorised alterations.


The Evolution of Smart Cards 

Smart cards are not a recent invention. The first smart card, or let’s say the smart ring was introduced in the 1970s.


Yes! You read that right, a ring. French inventor, Roland Moreno, presented the concept of smart cards as a chip fixed on a ring that can read them. The chip was later integrated into a plastic card to be called “la carte à puce” which translates to “the chip card”.


The smart card was patented but remained theoretical, until 1977, when three commercial companies; Bull CP8, SGS Thomson, and Schlumberger, developed the concept into an actual product. 


Doubted by many at first, smart cards managed to prove their effectiveness and were acknowledged by many European countries. They were used in railways, parking metres, parking lots, and toll booths. 


The United States was late to show interest in smart card technology; the first initiative was made by MasterCard International in 1985 when they agreed to study the integration of smart cards in payments. 


Today, smart cards can be found in every wallet and smart card applications play a major role in several industries, including banking, insurance, telecommunications and transportation.

How Do Smart Cards Work?

Smart cards need a card reader device to operate. The device enables data exchange through a serial interface. The chip within the card is equipped with a contact pad that makes the data exchange possible. 


The contact between the smart card and card reader can either be direct (physical) or indirectly through a wireless system, e.g., Radio Frequency Identification (RFID), or Near-Field Communication (NFC).


Once the contact is made, the reader transmits the data stored within the smart card’s chip to its destination, a payment terminal or authentication system, to be processed to carry out the desired action. 


Types of Smart Cards


The three common types of smart cards are:


Contact Smart Cards

Contact smart cards are inserted into the card reader where the conductive contact plate on the card comes into direct contact with the device's touch point to send and receive data. 


Contactless Smart Cards

As the name suggests, direct contact is not required with these types of smart cards. The contactless card needs to be in proximity to the reading device and the connection will be made with the help of antennae within the card and reader, and wireless radio frequencies. 


Dual-Interface Smart Cards

Dual-interface smart cards employ both contact and contactless card reading technologies. Some may confuse them with hybrid smart cards since they also provide both contact and contactless options. 


The main difference is that hybrid cards incorporate two separate chips, one for the direct contact function and one for the contactless function. Dual-interface smart cards have one embedded chip.


EDC Card Services

We provide a range of smart card personalisation services to banks and financial institutions. With the instant issuance service, we enable banks to convert a pre-printed card instantly to a ready-to-use credit/debit card, helping them to offer an elevated customer experience and increase their revenue. 


EDC also offers EMV data management solutions and all the card fulfilment and packaging services organisations need under one roof.


Circle
Resources

Insights

Get the latest strategies, trends, and real-world insights to improve every customer interaction.
Article image

How WhatsApp For Business Improves Customer Service

Nobody likes waiting on hold. Long queues frustrate callers and overload teams. That’s why many leading organizations are using WhatsApp for Business as a customer service tool to cut wait times, boost satisfaction, and offer help in any language.
Read More Arrow
Article image

Why KYC Is Evolving In 2025

Want to understand how KYC is changing in the Middle East, and what that means for your organization? This article outlines key changes shaping KYC compliance in the Middle East, and what you can do now to stay ahead.
Read More Arrow
Article image

The AI-Powered Revenue Strategy You Might Be Overlooking

AI is transforming businesses worldwide, improving efficiency, and unlocking new opportunities. With all the hype, many organizations rush into adopting solutions but don’t use them to their full potential.
Read More Arrow
Article image

Speed, Accuracy, Compliance - How IDP is Helping to Transform the Loan Approval Processes

How a leading Middle East bank cut business loan approval times with the help of EDC’s Intelligent Document Processing (IDP) solution
Read More Arrow
Article image

How Digital Trust Drives Faster, Sustainable Business Growth

The global shift toward digital transactions and processes is transforming how businesses operate, nowhere more so than right here in the Middle East. As the region embraces this trend, the volume of digital interactions is rising rapidly.
Read More Arrow
Article image

5 CX Metrics You Should Track in 2025

Customer experience (CX) metrics are indispensable tools for businesses aiming to thrive in 2025. These metrics provide actionable insights into how clients perceive your brand and interact with your service, allowing you to refine processes, enhance satisfaction, and maintain a competitive edge.
Read More Arrow
Article image

How AI is Driving Multilingual Customer Experience in the Middle East

You can’t create satisfying customer experiences without effective communication. That much is clear, but what does that mean for linguistically diverse regions like the Middle East?
Read More Arrow
Article image

Mapping to Movement - Customer Journey Mapping That’s Insightful, Actionable And Valuable

With the surge in data gathering over the past decade, organizations are now collecting enormous amounts of data, managing countless documents and assets, and engaging with individuals via numerous touchpoints.
Read More Arrow
Article image

Moving Beyond Legacy Systems - Embracing Agile Innovation

The current commercial landscape is increasingly dominated by organizations that utilize advanced digital solutions first and are able to adopt and integrate new solutions quickly.
Read More Arrow
Article image

How Interactive Bank Statements Increase Customer Loyalty

Bank statements have traditionally been viewed as a simple necessity—a mandatory record of transactions sent periodically to customers. They were functional but not exactly engaging.
Read More Arrow
Article image

The Future of Customer Experience: 7 Trends Shaping 2025

Customer expectations around service levels are, quite rightly, continuing to rise, businesses must constantly anticipate and adapt to meet these rising demands
Read More Arrow
Article image

EDC Partners with Mawarid Finance to Deliver Comprehensive Card Solutions

We recently announced a new partnership with Mawarid Finance, a leading provider of Sharia-compliant financial products and services, to deliver a comprehensive card solution.
Read More Arrow
Circle
Contact Us

Get Updated With The Latest Insights!

Subscribe today to read our insights and see how EDC can help you improve the customer experience of your business.
Contact sales by phone: +971 4 3150000
Contact sales by email: sales@edc.ae