Biometric Cards Over Forgettable PIN Codes

About 1/3 of the online transactions are dropped because of forgotten passwords, according to a Mastercard Market Intelligent Report. Forgetting passwords is a worry of the past as the future is biometrics. It is well-known that a fingerprint is unique to every individual; and that, no two people share the same fingerprint. Unlocking smartphones using fingerprint without having to remember passwords is effortless.


The financial industry has also adopted the use of biometrics to authenticate payment transactions, owing to the ease of use and security. According to a study by Juniper Research, biometrics including fingerprint, iris and face recognition will authenticate payment transactions of over USD 3 trillion in 2025, compared to USD 404 billion in 2020.



What are Biometric Payment Cards?

Biometric Cards facilitate contact and contactless payments, where the customer can place the registered fingerprint on the card sensor to authenticate transactions. The fingerprint can be enrolled in the biometric card with the help of a sleeve which is provided with the card. In any case, the customer is unable to use the fingerprint for authentication, the PIN code can be used as an alternative.


Survey findings of a VISA study revealed that consumers are willing to switch to biometrics from PINs. Over the past few years, financial institutions across Europe, the US and Middle East regions have rolled out Biometric Cards allowing consumers to reap the benefits of this card.



Secure Transactions with Biometrics

The current pandemic has led to a surge in online shopping, opening doors to variety of online frauds. The ecommerce fraud is estimated to USD 20 billion in 2021 from USD 17.5 billion in 2020, according to Juniper Research. This is a call to opt for more secure payment options and fraud prevention initiatives.



Why Biometric Transactions?

Secure: Authenticates transactions with fingerprint and ensures secure transactions

Swift: One can enjoy the ease of using a Biometric Card as it will fasten the payment process

Convenient: Facilitates hassle-free experience as there is no need to memorize PINs and Passwords



Let’s say bye to forgettable PINs and welcome Biometrics.


Circle
Resources

Insights

Get the latest strategies, trends, and real-world insights to improve every customer interaction.
Article image

How WhatsApp For Business Improves Customer Service

Nobody likes waiting on hold. Long queues frustrate callers and overload teams. That’s why many leading organizations are using WhatsApp for Business as a customer service tool to cut wait times, boost satisfaction, and offer help in any language.
Read More Arrow
Article image

Why KYC Is Evolving In 2025

Want to understand how KYC is changing in the Middle East, and what that means for your organization? This article outlines key changes shaping KYC compliance in the Middle East, and what you can do now to stay ahead.
Read More Arrow
Article image

The AI-Powered Revenue Strategy You Might Be Overlooking

AI is transforming businesses worldwide, improving efficiency, and unlocking new opportunities. With all the hype, many organizations rush into adopting solutions but don’t use them to their full potential.
Read More Arrow
Article image

Speed, Accuracy, Compliance - How IDP is Helping to Transform the Loan Approval Processes

How a leading Middle East bank cut business loan approval times with the help of EDC’s Intelligent Document Processing (IDP) solution
Read More Arrow
Article image

How Digital Trust Drives Faster, Sustainable Business Growth

The global shift toward digital transactions and processes is transforming how businesses operate, nowhere more so than right here in the Middle East. As the region embraces this trend, the volume of digital interactions is rising rapidly.
Read More Arrow
Article image

5 CX Metrics You Should Track in 2025

Customer experience (CX) metrics are indispensable tools for businesses aiming to thrive in 2025. These metrics provide actionable insights into how clients perceive your brand and interact with your service, allowing you to refine processes, enhance satisfaction, and maintain a competitive edge.
Read More Arrow
Article image

How AI is Driving Multilingual Customer Experience in the Middle East

You can’t create satisfying customer experiences without effective communication. That much is clear, but what does that mean for linguistically diverse regions like the Middle East?
Read More Arrow
Article image

Mapping to Movement - Customer Journey Mapping That’s Insightful, Actionable And Valuable

With the surge in data gathering over the past decade, organizations are now collecting enormous amounts of data, managing countless documents and assets, and engaging with individuals via numerous touchpoints.
Read More Arrow
Article image

Moving Beyond Legacy Systems - Embracing Agile Innovation

The current commercial landscape is increasingly dominated by organizations that utilize advanced digital solutions first and are able to adopt and integrate new solutions quickly.
Read More Arrow
Article image

How Interactive Bank Statements Increase Customer Loyalty

Bank statements have traditionally been viewed as a simple necessity—a mandatory record of transactions sent periodically to customers. They were functional but not exactly engaging.
Read More Arrow
Article image

The Future of Customer Experience: 7 Trends Shaping 2025

Customer expectations around service levels are, quite rightly, continuing to rise, businesses must constantly anticipate and adapt to meet these rising demands
Read More Arrow
Article image

EDC Partners with Mawarid Finance to Deliver Comprehensive Card Solutions

We recently announced a new partnership with Mawarid Finance, a leading provider of Sharia-compliant financial products and services, to deliver a comprehensive card solution.
Read More Arrow
Circle
Contact Us

Get Updated With The Latest Insights!

Subscribe today to read our insights and see how EDC can help you improve the customer experience of your business.
Contact sales by phone: +971 4 3150000
Contact sales by email: sales@edc.ae